Loyalty & Retention

Customer Loyalty Program Management and Customer Retention Services

It is estimated that the cost of retaining a customer works out to be five times cheaper than attracting a new one .

Another research predicts that in the future, 80% of a company's revenue will come from 20% of its existing customers. With consumers today being spoilt for choice in most industries, customer retention services and loyalty program management have come to play a significant role in maintaining the customer's interest and implementing an effective sales and customer acquisition strategy.

Benefits of Outsourcing Customer Loyalty Program Management and Customer Retention Services to Prime Potential Informatics

Prime Potential Informatics' customer retention and loyalty program management outsourcing services offers the following benefits for your business:

  • Enhanced Customer Retention: Our customized and dedicated customer loyalty program management will help your business to retain existing customers and strengthen the relationship with them, which may translate into future sales.
  • Resource and Cost Saving: Outsourcing customer loyalty program management and customer retention services can help you focus your resources on your core competencies. Prime Potential Informatics' contact center services also work out to be extremely cost-effective.
  • Thorough knowledge: The customer loyalty program management tracking is carried out regularly and reports are filed to keep you completely in the loop on the process.
  • 24/7 Support: Prime Potential Informatics offers 24/7 operations for businesses that operate across multiple time zones.

Contact us today to find out how Prime Potential Informatics can enable your
business to achieve process efficiencies and accelerated growth.